Shipping policy
Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a notification email once your order has shipped.
Order Cut-off Time
05:00 PM (GMT+08:00, China Standard Time)
Handling Days
Monday to Friday
Shipping Rates & Delivery Estimates
We currently ship to the United States, United Kingdom, and European Union countries.
Region: United States
Shipping Method: Standard Shipping
Estimated Delivery Time: 6–11 business days
Shipping Cost:
Free on orders over $39
$7 for orders under $39
Region: European Union & United Kingdom
Shipping Method: Standard Shipping
Estimated Delivery Time: 6–11 business days
Shipping Cost:
Free on orders over $39
$7 for orders under $39
Final delivery time = order processing time + shipping time. All timeframes listed above are in business days.
Delivery times are estimates and may vary due to customs clearance, weather conditions, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number.
Please allow up to 48 hours for tracking information to become available.
Our primary logistics partner is Yun Express.
Customs, Duties & Taxes
United States:
Orders with a declared value under USD $800 are generally exempt from import duties in accordance with U.S. customs regulations.
European Union:
VAT is pre-paid for applicable orders.
No additional VAT charges will be required upon delivery.
United Kingdom:
VAT is not pre-paid on this website.
Any applicable VAT, import duties, or customs clearance fees will be handled and paid by the buyer upon delivery.
For buyers in other regions, please contact our customer service in advance to confirm shipping costs and any applicable fees before placing an order.
Contact Information
If your order has not arrived within the estimated delivery timeframe, please contact us at:
Please include your order number in the email for faster assistance.